88db Privacy Policy — How We Handle Your Data
Your privacy is important to 88db. This policy explains exactly what data we collect from players in Bangladesh, why we collect it and how we protect it.
Overview
Introduction — Our Commitment to Your Privacy
By registering and using the 88db platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you must not register or use 88db.
88db ("the Platform", "we", "us") is committed to protecting the personal data of all players who use the 88db online gaming platform. This Privacy Policy describes the categories of personal data we collect, the purposes for which we use that data, the conditions under which we may share it with third parties, the security measures we apply to protect it, and the rights available to you as a data subject. This policy applies to all users of 88db, including players registered from Bangladesh and any other jurisdiction where the platform is accessible.
88db collects only the personal data that is necessary to provide the platform's services, maintain account security, meet legal obligations, and improve the player experience. We do not sell player data to third parties for marketing purposes. We do not share player data with any party outside the circumstances described in this policy. Bangladesh players can contact 88db support at any time to ask questions about how their data is handled.
Data Collection
What Personal Data 88db Collects
88db collects personal data in several categories depending on how you interact with the platform. The following describes the main categories of data we collect and the context in which they are gathered.
Registration Data
When you create an 88db account, we collect your full name, date of birth, mobile phone number and any username or password you choose. This data is required to create your account and verify your identity.
Payment & Transaction Data
We collect records of deposits and withdrawals, including the payment method used (e.g. bKash, Nagad, Rocket), transaction amounts in BDT, timestamps and transaction reference numbers. We do not store full mobile wallet credentials — payment processing is handled by the payment provider directly.
Device & Session Data
We automatically collect device type, operating system, browser type and version, IP address, approximate geographic location (country/city level), and session duration each time you access the platform. This data is used to ensure platform security and monitor for suspicious access patterns.
Usage & Activity Data
We record gameplay activity, including games played, bet amounts, win/loss outcomes and game session durations. This data is used for account management, responsible gaming monitoring and platform improvement. It is not shared for advertising purposes.
Support Communications
When you contact 88db support, we retain records of your communications including the subject of your query, messages exchanged and the resolution outcome. These records are kept to improve support quality and to resolve any disputes about support interactions.
Data Use
How 88db Uses Your Personal Data
88db uses personal data for the following defined purposes only. We do not use your data for purposes that are incompatible with those listed below without obtaining fresh consent from you.
Purpose 1
Account Management and Service Delivery
Registration data, device data and transaction data are used to create and maintain your 88db account, process deposits and withdrawals, provide access to games and services, and communicate account-related information such as transaction confirmations and security alerts. This processing is necessary for the performance of the contract between you and 88db.
Purpose 2
Identity Verification and Fraud Prevention
We use registration data and KYC documentation to verify player identity and age, and to detect and prevent fraudulent activity including multiple-account abuse, payment fraud, and unauthorised access. This processing is carried out on the basis of our legitimate interest in maintaining a secure and fair platform, and where applicable to meet legal and regulatory obligations.
Purpose 3
Responsible Gaming Monitoring
Activity and usage data is used to monitor gameplay patterns for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to identify players who may benefit from responsible gaming resources. This processing is carried out on the basis of our legitimate interest in player welfare and the promotion of responsible gaming practices.
Purpose 4
Platform Improvement and Analytics
Aggregated and anonymised usage data is used to understand how players interact with the platform, identify technical issues, and improve the performance, design and game offering of 88db. This analysis does not involve individual profiling and the data used for this purpose cannot be used to identify individual players.
Data Sharing
When and With Whom 88db Shares Your Data
88db does not sell, rent or trade player personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.
Players in Bangladesh who use payment services such as bKash, Nagad or Rocket should note that those payment providers operate under their own privacy policies. 88db only transmits to payment providers the minimum data required to process a transaction. Payment providers are not permitted to use this data for any other purpose.
Disclosure 1
Service Providers and Technology Partners
88db works with third-party service providers who assist in operating the platform, including payment processors (bKash, Nagad, Rocket), game technology providers (Pragmatic Play, Evolution Gaming and others), fraud detection services, and infrastructure providers. These partners access personal data only to the extent required to perform their contracted services and are bound by data processing agreements that prohibit use of player data for any other purpose.
Disclosure 2
Legal and Regulatory Obligations
88db may disclose personal data to law enforcement agencies, regulatory bodies or other authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property or safety of 88db, its players or the public. We will only disclose the minimum data necessary in such circumstances and will, where legally permitted, notify the affected player of the disclosure.
Security
How 88db Protects Your Personal Data
88db applies SSL (Secure Sockets Layer) encryption to all data transmitted between your device and our platform. This means that your registration details, login credentials, payment information and all other data exchanged during platform use are encrypted in transit and cannot be intercepted by third parties. All stored player data is held on secure servers with access restricted to authorised personnel only.
Despite these measures, no online platform can guarantee absolute security. Players should protect their own accounts by using a strong, unique password, not sharing login credentials, and logging out of the platform when using shared devices. If you believe your 88db account has been accessed without your authorisation, contact support immediately. 88db will investigate promptly and take appropriate remedial action.
Your Rights
Your Data Rights as an 88db Player
As a player on 88db, you have the following rights in relation to your personal data. To exercise any of these rights, contact 88db support with your request. We will respond within a reasonable time frame and will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.
Right to Access
Request a copy of the personal data 88db holds about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data held on your account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Object
Object to processing of your personal data for purposes based on legitimate interest, including direct marketing where applicable.
Right to Portability
Request a copy of the personal data you provided to 88db in a structured, machine-readable format where technically feasible.
Right to Withdraw Consent
Where processing is based on consent, withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Cookies & Retention
Cookies and Data Retention
Cookies
How 88db Uses Cookies
88db uses cookies and similar tracking technologies to maintain session state, prevent unauthorised access, remember player preferences such as language selection, and collect anonymous analytics data about platform usage. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies may be disabled by adjusting your browser settings, though doing so may affect the functionality of some platform features. 88db does not use cookies to serve third-party advertising.
Retention
How Long 88db Keeps Your Data
88db retains personal data for as long as your account is active and for a reasonable period thereafter to meet legal, regulatory and audit requirements. Transaction records are retained for a minimum of five years in accordance with applicable financial record-keeping standards. Where a player requests account closure, personal data will be retained only for the period required by applicable law, after which it will be securely deleted or anonymised. Support communication records are retained for a maximum of three years following the date of last contact.
Updates & Contact
Policy Updates and How to Contact Us
88db may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When we make material changes, the "Last Updated" date at the top of this page will be revised. Players are encouraged to review this policy periodically. Your continued use of the 88db platform after any changes to this policy constitutes your acceptance of the revised version. If you have concerns about a change to this policy, you may contact 88db support before continuing to use the platform.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 88db has handled your personal data, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within a reasonable time frame. All data rights requests will be handled with the same confidentiality standards that apply to all other player communications on the 88db platform.
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